Reference

What You Agree To When You Use rq789

These terms set out the rules that govern your account, your deposits through JazzCash, Easypaisa, or Raast, and how we handle disputes — read them before you start.

Account eligibility appliesJazzCash, Easypaisa, Raast coveredJurisdiction-dependent accessDisputes handled per these termsSubject to change with notice
rq789 What You Agree To When You Use rq789
TERMS CONTACT

Reach Us About These Terms

Questions about a specific clause, a transaction dispute, or how a policy applies to your Easypaisa or JazzCash deposit? Our support team handles terms-related queries directly — reach out through the channel that suits you and we will respond with reference to the relevant section.

Team online

Live Chat

The fastest route for terms queries. Start a chat from your account dashboard and our team will cite the relevant clause for you directly.

Email Support

For written records of terms clarifications or formal dispute submissions, email us and we will respond with a section reference within our standard reply window.

Account Help Centre

Browse the Help Centre for plain-language summaries of key clauses covering deposits, withdrawals, account suspension, and payment method rules.

HOW WE OPERATE

Our Commitments Under These Terms

These terms are not one-sided. Here is what we commit to on our side — the four areas where we hold ourselves to a clear standard so you know what to expect from rq789 at every stage of your account lifecycle.

Transaction Records Every deposit and withdrawal — whether through JazzCash, Easypaisa, or Raast — is logged against your account. You can request a transaction history at any time via account settings.
Account Security Your account is protected by OTP verification at login and at withdrawal. We never ask for your full wallet PIN; any message claiming otherwise is not from us.
Change Notification When these terms change, we notify you before the new version applies. We will not apply revised terms retroactively to transactions that cleared before the effective date.
Dispute Resolution If you believe a term has been applied incorrectly to your account, raise it via Live Chat or email. We review disputes against our transaction logs and respond with a written explanation.

Common Questions About These Terms

The answers below cover the clauses Pakistan account holders ask about most — from how payment method rules work to what happens if a term changes after your deposit.

No. All three payment methods are subject to the same account terms. The method you choose affects processing steps, not the rules that govern your account or any disputed transaction.

We may suspend the account pending a review. If the breach is confirmed — for example, duplicate accounts or ineligible region access — pending balances may be forfeited per the relevant clause.

We send a notification to your registered contact before the revised terms take effect. The effective date is stated clearly in that message, so you have time to review any changes.

Yes. Contact support via Live Chat or email with your account reference and the approximate date. We retain versioned copies of our terms and can supply the relevant text.

Access depends on local law in your region. If the platform is accessible from your location and your account passes verification, you are in a supported region at the time of access.

Yes. Submit your dispute through Live Chat or email with your transaction ID. We review against our records and provide a written response citing the clause applied to your case.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.